BOOKING TERMS AND CONDITIONS
BOOKING
Bookings must be made by a member of the party occupying
the property, he/she must be 21 years or over and
have the authority to agree the terms and conditions
on behalf of all of the persons included on the booking
form.
Receipt of a signed Booking Form or facsimile thereof,
or an e-mail version of the Booking Form, confirms
acceptance of the terms and conditions set out below
and shall be binding on all persons intending to occupy
the house whether or not such persons have signed
the Booking Form.
RESERVATION DEPOSIT &
PAYMENT OF BALANCE DUE
A non-refundable reservation deposit of £100
($200) per week/part week is required with your completed
booking form within 10 days of your booking acknowledgement.
The booking will be confirmed to you within 10 days
or sooner of receipt of your booking form and deposit.
Once the booking is confirmed, the deposit will be
non-refundable but will be deducted from the final
amount due. The outstanding balance must be paid no
later than 8 weeks prior to the planned date of arrival.
If unpaid by the due date without formal cancellation
by the client, the owners reserve the right to retain
as forfeit the reservation deposit and will offer
the period to other clients. In the case of late bookings
where the planned date of arrival is less then 8 weeks
from the date of booking by the client, full payment
is to be forwarded with the completed Booking Form.
In such cases the booking remains unconfirmed until
receipt of the due amount.
METHOD OF PAYMENT
UK Residents: By Cheque against UK Bank.
By Bank Transfer (Details will be provided on request).
(Credit Cards are not accepted).
Non-UK Residents: By Bank Transfer (Details will be
provided on request).
By Bank Sterling Draft Cheque.
By UK Bank Cheque (£GBP).
(Credit Cards are not accepted).
CANCELLATIONS
All cancellations must be in writing. In the event
of cancellation by clients following receipt of all
due payments the following refunds will normally apply
with effect from the date of receipt by the owners
of written details of cancellation:
Greater than 8 weeks (57 days plus) prior to planned
arrival date – full refund of any balance paid
minus the reservation deposit.
Between 6 to 8 weeks (43 to 56 days) prior to planned
arrival date - 50% of rental charge unless the reservation
charge is greater, in which case the refund will abated
by the difference.
4 weeks up to 6 weeks (28 to 42 days) prior to planned
arrival date - 30% of rental charge.
Less than 4 weeks prior to planned arrival date –
no refund.
We will, however, attempt to re-let the home on similar
terms and if successful will only charge you the difference
between the rental income earned during the same period
and the original cost as notified to you, less our
reasonable expenses. In the unlikely event that circumstances
beyond the owner's control results in the cancellation
of the booking, the owners and their agents reserve
the right to cancel the booking and be liable only
to refund any monies already paid by the client.
SECURITY DEPOSIT
In addition to the Reservation Deposit, a Security
Deposit is payable to cover any damage to the home
and/or its contents, telephone bills, cleaning costs
other than those normally incurred in connection with
your occupation of the villa. Currently $200, this
Security Deposit is normally paid by Cheque directly
to the home owner prior to your vacation. The deposit
will be refunded to the client as soon as possible
and no later than 30 days after the client has vacated
the property, less the cost of any breakage’s
or damage caused during the period of rental in accordance
with the Manager’s report. In practice, where
no damages or bills are incurred, the local agents
destroy the Cheque without submitting it to the Bank.
Details of the local agents, including directions
to their office from the airports, will be included
in the information pack provided to you 8 weeks prior
to your departure following receipt of the outstanding
balance.
UNAVOIDABLE CHANGES
We reserve the right in any circumstances to cancel
the booking and in this event we will refund all money
paid (but without interest or compensation). In the
event of a major change being necessary, we will inform
you as soon as possible and if you do not wish to
accept the booking on the revised basis, then the
booking will be considered cancelled and a refund
made as set out above.
BROCHURE/ADVERTISING DESCRIPTIONS
All brochure and advertising descriptions are made
in good faith and every care is taken to ensure their
accuracy, but no liability will be accepted in the
event of occurrences outside the control of the owners
or their local agents.
PRICE GUARANTEE
Except where stated otherwise, the price of renting
the home is fully guaranteed and no surcharges will
be added to the price quoted on the Booking Form.
Any tax increase imposed directly or indirectly by
the US Federal, State or County Government will be
absorbed by the owner provided that such increases
do not exceed 2% of the total costs shown on the Booking
Form.
AVAILABILITY
The home is available from 4pm on your day of arrival
and must be vacated by 10am on your day of departure.
Unless by prior agreement, staying beyond 11am will
entail payment of an additional night's rental, together
with meeting the expenses of placing any incoming
party in a suitable motel. Any such charges will be
deducted from your Security Deposit.
OCCUPANCY
Only those persons named on the booking form may occupy
the accommodation; any deviation without permission
could result in eviction from the property and forfeiture
of all deposits and payments. Clients are responsible
for notifying any amendments to the owners prior to
their planned date of arrival.
ACCESS
The client is to allow the owners or their agents
the right to enter the property to carry out any maintenance
at any reasonable time.
ACT OF GOD
We accept no responsibility or liability whatsoever
for any loss or damage or alteration to the terms
of the booking caused by events beyond our control
- for example flight delays, fire, flood, hurricane
or tornado.
LIABILITY
The owners of the property and their agents accept
no liability to pay compensation in respect of loss,
damage or changes arising from unforeseeable circumstances
beyond their control, (but not limited to) war, riots,
civil strife, strikes, floods, and closure of airports,
adverse weather conditions or other events beyond
their control. Neither do they accept liability for
personal injury or accident, loss or damage to persons
or personal property however caused. Security of your
belongings is wholly your responsibility, and you
should take reasonable and sensible precautions to
avoid loss.
TRAVEL INSURANCE
You are advised to arrange your own travel insurance.
You should note in so doing that the cost of medical
services in the USA are particularly high, and you
are strongly advised to make adequate provision.
AIR CONDITIONING UNIT
The air-conditioning thermostat is not to be set below
75 degrees as the system will freeze up. You will
be charged the full cost of repairs in such circumstances.
SWIMMING POOL
The owners and their local agents do not accept any
liability for injury, however caused, as a result
of using the swimming pool, and swimming pool deck
area at the home. Adults are specifically requested
never to allow children unsupervised in the swimming
pool, or pool deck area. Signs are displayed in the
pool area detailing some of the sensible precautions
you and your family should observe. Clients will be
liable for the costs of repair to the pool and Jacuzzi
operating systems arising from improper use.
SMOKING
Smoking is strictly prohibited and will result in
full loss of security deposit and may incur additional
charges for cleaning.
PETS
No pets are allowed. Any deviation from this provision
will result in full loss of security deposit and may
incur additional charges for cleaning.
VEHICLES
If you intend to rent, hire or otherwise use a vehicle
for your stay, you must ensure that your car insurance
provides cover for any damage to the property incurred
by you, or any driver of the vehicle. Particular care
should be taken when manoeuvring vehicles in or adjacent
to the property. Drivers unfamiliar with the type
or size of the vehicle, or inexperienced in driving
a vehicle equipped with automatic transmission, should
take particular care.
COMPLAINTS
Should a problem arise relating to the home while
you are staying in it, then you should contact the
local agents of the owner. Details of the local agents
will be found in the property folder in the villa.
